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Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate, and disclose and make use of personal information. The following outlines our privacy policy.

• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
• We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
• We will only retain personal information as long as necessary for the fulfillment of those purposes.
• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
• We will make readily available to customers information about our policies and practices relating to the management of personal information.
• We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Commitment

The privacy of our website visitors and clients, both existing and former, is very important to us. BitPRO Trade Mining is committed to safeguarding any information we collect, use, and hold about you.

Data Collection

When you register for either a demo or a live account with BitPRO Trade Mining, it is necessary that we collect some personal data from you for business purposes. By understanding your financial needs, we can treat you fairly as a client; we can provide you with the most suitable products and services, give you the appropriate information on investment strategies, process your requests and transactions and offer you both sales and post-sales services.

We request the following Personal Data from you:

Personal and financial information needed during the online registration applications/forms;

Documents needed as proof of your identity and residency such as an International Passport, National ID, utility bills or bank statements;

Please note that if and when you choose to end your working relationship with BitPRO Trade Mining, we must keep your Personal Data on record for a further seven years.

Use of Personal Data

The following list illustrates the reasons why BitPRO Trade Mining may need to use your Personal Data:

• To verify your identity
• To ensure that you meet the suitability requirements needed to use our products and services
• To manage the account, you have with us
• To process your transactions
• To send you information about transaction/post-transaction services
• For website improvement purposes
• For the analysis of statistical data which will help us provide you with better products and services in the future

Cookies

Cookies are small bits of data stored on a web browser when you visit a website for the first time. If you visit that website again in the future, the storage of cookies on your browser enables the website to remember how you browsed through it the first time. For example, it can remember your username and password. Cookies are used on this website in order to offer our users more customized browsing experience.

Cookies explained

Cookies are small pieces of information that are stored on your computer by a website you visit in order to enable you to perform certain functions on the website and regulate its content to your preference. They can store data on pages which you have provided key information for (e.g. when you provide a password) but only once you are asked and you accept to the storage of this information. Cookies may be used on some pages of the site for us to provide website users with a more customized web browsing experience; they are not used to determine the personal identity of anyone merely visiting the site.

What kind of cookies we use

Session cookies

These cookies are temporary cookies as they are deleted as soon as you close your browser. Session cookies are used to retain the information you provide us with as you navigate through each section of our website.

You can choose to decline session cookies via your browser’s privacy settings but please note that this may have a negative impact on your browsing experience and particularly if these are declined across all websites.

Analytical cookies

Analytical cookies may include both temporary and more persistent cookies that we use to track how you use our website and for how long. Analytical cookies do not divulge any identifying information specific to your person but they do help us improve how we provide you with our content…

Refer to your browser’s privacy settings on how you can opt-out of analytical cookies.

Functional cookies

Functional cookies record and save your choices in order to provide for a more seamless experience across our website. One-way functional cookies do this is by remembering your language selection each time you visit us.

Why we use cookies

As already mentioned, we use cookies to ensure the optimal functionality of our website and cater to our content to your personal preferences. As a regulated broker, you may rest assured that any personal information we collect, through any means, will not be shared with third-parties.

Security & Protection

BitPRO Trade Mining is committed to safeguarding your Personal Data by adhering to strict security standards and using the most up to date security technologies.

Your Rights

In compliance with the Data Protection Act, every user is granted a number of rights in relation to their Personal Data. These rights include accessing and/or amending your Personal Data, putting a stop to the processing of this data, and preventing undesirable marketing.

If there are any questions regarding this privacy policy you may contact us.